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Top Five Reasons to Shop Firstgift Convenience Welcoming a newborn into the world is one of life's great celebrations, yet so often shopping for baby becomes a chore. Our goal at firstgift is to take the work and worry out of selecting a baby present you'll be proud to give. One-to-One Service Don't know the first thing about buying for a baby? Not to worry. We're shopping experts at firstgift. This business is the dream of a former children's store owner who also happens to be a mother of 6 and grandmother of 14. Firstgift specializes in choosing baby gifts for busy professionals, and offers a Corporate Accounts service, designed just for them. For those who prefer extra help in choosing baby gifts, we also offer our Personal Shopping Service. And we are proud to have earned Yahoo's Top Service Rating by consistently receiving the highest ratings from our customers. Quality Every item we sell has been hand-picked — we cuddle the bears, shake the rattles, and caress fabrics to ensure clothing is baby soft. Whenever possible we work directly with designers and artisans who create our gift items. Originality We shop the world in search of distinctive baby gifts, so you can be confident that the new parents won't receive another present quite like the one you send from firstgift. Value At firstgift we are constantly on the lookout for fresh ideas that are great buys. We won't claim to beat the competition's prices — that's not what we're about. But we can promise to treat every baby gift and each customer with a level of commitment, creativity and caring you won't find anywhere else. back to top Working With Your Company to Make Baby Gift-Giving Easy Firstgift will work with your company to help you celebrate a most important milestone in an employee's or client's life - the birth of a new baby. Based on your budget, we'll recommend a selection from our current line, or we can custom design a baby present that is unique to your company. We can keep your information on file to speed up future orders. Simply contact us with this information:
back to top Too Busy to pick out a Beautiful Baby Gift? That's why we are here! We at firstgift appreciate that as joyous as a birth can be, shopping for a new baby frequently becomes a chore for busy professionals or loved ones who live far away. Trying to find a quality baby gift that's original but not outlandishly priced is challenge enough. But if you are also faced with the task of wrapping and shipping your gift, your spirits can start fading fast. That's why firstgift was born. We love babies and make it our business to shop for distinctive gifts. Shopping at our internet boutique is easy. To get started simply click onto any of the boxes and labels down the left side of the page. These take you to our online catalogue with a listing for each of our gift packages. From there, you can click on either the photo of the gift or the name of the package to learn more details. Need more help, or prefer to place your order over the phone? Call us at 845-677-2058 or email customerservice@firstgift.com. We enjoy working with customers one-on-one. back to top Our trademark Gift Wrapping is included at no charge. The larger gifts are wrapped in a beautiful gift paper, tulle ribbon and topped with a complimentary package tie on, a soft rattle from Gund. The smaller, packages are packed in a gloss white box with the tulle ribbon and topped with the same rattle from Gund as a tie on. You can be certain each gift will be beautifully presented. back to top We hope you are completely satisfied with your gift. If for some reason the gift needs to be returned or exchanged, please call us at 845-677-2058, within 2 weeks. We will gladly give you credit or let you select other items from our online catalogue. back to top You may add items to and remove items from our online Shopping Cart as much as you wish; doing so does not actually order anything. When you are ready to place your order, click the Checkout button on the Shopping Cart to specify your shipping and payment information. Note: To help keep your personal information private, every time you enter your credit card number or your billing and shipping information on our site, we use the industry-standard Secure Sockets Layer (SSL) technology to encrypt your information. Please be aware that your order is not placed, and nothing will be charged to your credit card, until you complete the Checkout process and we have displayed your Order Confirmation. You have the option of receiving an order confirmation email from us, which we recommend as a means to keep track of your online purchases (you may also find it helpful to print and save the order confirmation page itself.) If we have a problem processing your order or learn that an item is out of stock after receiving your order, we will notify you promptly. We accept Visa, Mastercard, American Express, Discover and Diner's Club. back to top If you need more help, or prefer to place your order over the phone, call us toll free at To reach us via Fax, our fax number is 845-677-8867. back to top Firstgift uses the Yahoo! Store Order Tracking System, allowing you to check the status of your order anytime. back to top We ship via UPS Ground or Priority Mail (2-3 days) from the post office. Our shipping charges are calculated on the weight of your gift and the zone it is being shipped to. You make the choice at the time of your order. When items are in stock, we will assemble, gift-wrap, pack and ship your gift within 24 hours of when you place your order. If you order early in the day (for example, before 2:00pm Eastern time), we are usually able to ship your order out that same day. Personalized items, such as our Personalized Blankets, are a special order. Allow three or four days. Check the Availability information listed for the specific item you're ordering. If your gift must be delivered as fast as possible you may opt for overnight shipping from Federal Express or Express Mail from the US Postal Service. Because FedEx places a surcharge on our large boxes we prefer to ship by Express Mail for these packages. Again the shipping charge is based on weight and distance. Make sure to order as early as possible in the day. We will gladly ship to the United Kingdom, Canada and parts of Europe. Select the appropriate shipping option. In some cases we can ship to other countries, please call or email us with questions. If we can ship there we ship your package and adjust the shipping charges accordingly. If you need to send a package Global Express just call us and we will do our best to accomodate you. Actually, Global Express costs less than $10 more, usually, and includes insurance and a better means of tracking the package. We highly recommend it. We will send you an email with the USPS, UPS, or FedEx tracking number when your order has shipped. You may then visit the site of the appropriate shipping company and track your package by clicking one of the links below.  
back to top We take great pride in giving each order a high level of personal service and attention to detail. We do so, frankly, because we enjoy it; nothing gives us more satisfaction than being able to play a small role in helping our customers thoughtfully express their joy at the arrival of a new baby (or two!) into the lives of people they care about.As we enter our seventh year of business we are proud of the comments we have received over the years. Below are just some of those comments. You can read more, and find out about Yahoo's Merchant Ratings, here. " Hearing the excitement in my niece's voice regarding the baby gift was more than I expected. You wrap the gift with such care. I will always use First Gift. Your service is impeccable. Thank you. Cathy, Brandon, Florida "I was very pleased with firstgift. I had only the information on-line to judge the quality of the gift I sent; and to my pleasant surprise, it was accurate! I was told by my friend (her daughter and son-in-law were the recipients!) that the items were top quality!! I was also very pleased with how promptly the items were shipped and received! I would definitely choose firstgift again!!!" Donna, Canton, Mass "All the gifts we have purchased from you have had rave reviews! Thank you for the excellent customer service & attention to detail that you provide" Stephanie, Los Altos, CA "Your customer service orientation is amazing!..and it was fun..and I hate shopping usually. Thanks again" - Lisa, NY, NY "I especially liked the gift suggestions since I had no idea what to choose for my friend and her newborn! Thank you firstgift!" - Anne, Krakow, Poland "I hope you accept compliments as well as questions at this site, for I want to thank you for choosing the most splendid gifts for our grandchildren..." - Pat, Kensington, Maryland "Yes, the gift arrived just in time! Thank you for going the extra mile to make that happen." - Jennifer, Winnetka, IL "Thanks for the quick response..especially on a Sunday!! Your products are wonderful and I will continue to send them" Tracie, Racine, WI "Thanks Corrie...you guys are awesome!" Tim, Babylon, NY back to top Send an email to a friend to let them know about Firstgift: Tell A Friend. back to top If you have problems processing your order or if questions arise don't hesitate to contact us by phone Our customer service hours are 8:00 AM to 8:00 PM Eastern Time, Monday-Friday (although you might catch us in here filling orders at other hours or on the weekend, so feel free to try then, too.) You can always leave a message and we will call you back even on Saturday and Sunday. If you notice any problems with our website we would be thankful if you would let us know. We always appreciate and do our best to respond to feedback, so call us 845-677-2058, or email company founder, Corrie, at corrie@firstgift.com with your comments or suggestions. back to top
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